John
Comentado en los Estados Unidos el 22 de julio de 2024
my screen broke for the first time on this machine. I strained the vat and found nothing. I am 2 months out of warranty, so elegoo had no options to replace it without charge although I believe it was machine issues.I think the firmware is not quite there yet. I believe the same thing happened as when the carriage tries to eject itself from the top of the machine and put too much pressure on the screen and cracked it on one corner. that any printer at this point doesn't come with a pressure sensor to prevent this is wild. The machine was also not designed to have the screen replaced. The entire machine must be taken apart and very small wires plugged/unplugged/etc.I think that Elegoo is a great company, but they are clearly segregating their machines with features that should be standard on all machines: wireless, test print array, pressure sensor, drip mechanism, easy to clean build plate. This is most obvious when you look at the new mars 5 and 5 ultra. the differences are ridiculous and will only serve to greater confuse people and drive them to a brand like anycubic.
bellezanegra31
Comentado en los Estados Unidos el 7 de diciembre de 2024
Good
Luis Felipe Sanchez Curiel
Comentado en México el 5 de diciembre de 2024
Es bueno tener una refacción para cuando haga falta
VictorMacias
Comentado en México el 30 de diciembre de 2024
Súper fácil instalar y de muy alta calidad
Ethan Sequeira
Comentado en los Estados Unidos el 4 de octubre de 2024
^
Brian Aka
Comentado en los Estados Unidos el 23 de enero de 2024
Amazing customer service. I will continue to purchase Elegoo products. They are the best and the customer service is even better!
David Shelton
Comentado en los Estados Unidos el 4 de diciembre de 2023
Edit: Elegoo contacted me and set me a replacement with the missing pieces. Great consumer serviceMissing or required to reuse multiple parts to include the cover tape for the connections and, more importantly, the plastic black cover piece. I don't understand why these important pieces are missing from the kit.