I bought these roof rails for a trip we are going on and they got delivered very quickly, the rails went on easy with no issues but the rail end caps did not lock correctly. I wrote to the seller, not amazon who sold them and the customer service was the best I have ever dealt with. The gentleman listened to my issues with the caps not locking and said he would expedite a new set to be sent out on them. I got it on two days, those caps fit and locked perfect, and I sent the others back for them to review. I have not really used the racks much so why I gave a 4 and not a 5 rating. Great company to deal with, fast service and they made the issue right. Would deal with them again.

Don't waste money on Thule or Rola-racks. Have had both those brands in the past at very high cost. These are strong, durable and easy to fit. Perfect for my 2016 Jeep Cherokee. And the low profile look and fit is especially nice.

Easy to install and solid. Caps are a bit hard to get on but just use mallet to whack them in.

Easy to install. Looks much better than most roof racks. No noticeable wind noise.

Like other reviews, the instructions provided with this product are minimal at best - but this is a very good product and a very good value given the price. I was prepared to spend more - but now seeing the product and comparing it to others there is no need to do so. I am very mechanically inclined but even if I wasn't the installation should take no more than 30mins. My suggestions to make your install correct and easy:• My bars were clearly marked but if yours should not be, note which bar is the front (longer) and which is the back (shorter).• The bars themselves are similar in their profile design to an airplane wing meaning the rounded or blunt edge should face forward and the tapered edge should face backward when installed. This is important so as to eliminate air friction and inherent wind noise especially at higher speeds. Both of my bars were clearly marked which edge is to face forward• There is no need like some reviews suggest to remove entirely the rubber top strip on each bar. Keep the end caps with locks in place and instead simply lift up a 6" strip of the rubber top strip on both ends of each bar so you can see and access the two screws underneath• The outer-most screw on the end of each bar is used to tighten and snug the 'L' shaped metal bracket ('L' shaped as viewed from its profile) which slots in from the side and under your existing rooftop rail edges. The inner-most screw on the end of each bar is used after the bar is attached to the rail to then tighten and snug the black plastic 'foot' of each bar so that it is properly aligned with the bar itself. This inner-most screw is what you don't want to loosen more than a turn or two in advance as it can come out (I did this and it was easily corrected but took a few more minutes)• Before loosening any of the screws I suggest laying each bar on the roof rails so each bar 'foot' is laying on top of the rail on each side. Then while watching closely the metal 'L' shaped bracket, begin loosening the outer-most screw and continue loosening it until the 'L' bracket moves outward enough and clears the edges of your roof rail so it can slot in and under the rail edges. This is the best way to know how much to loosen the outer-most screw. Once the 'L' bracket can be slotted in and under the rail edges, begin tightening the outer-most screw until the 'foot' is fully secured to the rail. Do both 'feet' on each end of the bar• Once the feet of each bar are securely attached to the rail then begin tightening the inner-most screw of each 'foot' and this will tighten and align the 'foot' to the bar itself• Last step is to push the 6" section of rubber strip on the end of each bar back into their grooves. This is not so difficult and just entails working the rubber strip from the inside to the outside of each bar. Press and fit, press and fit, press and fit.• Like other reviews, I could find no purposely function of the locking mechanisms. For my installation steps explained above, I tried it with the locks 'opened' and with them 'locked' and it seemed to make no difference