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Uso de la aplicación: Nuestra aplicación actualmente solo admite el registro de correo electrónico, no se admite el registro de una cuenta con un número de teléfono celular.
1. Carga el candado antes de usar. 2. Lee el manual de usuario antes de usar. 3. Al agregar usuarios autorizados, la aplicación puede solicitar acceso a tus contactos. Esto no es necesario para un uso normal. 4. La cerradura tiene una calificación resistente a la intemperie de IP65. Se puede utilizar al aire última intervensión, pero no se recomienda sumergir en agua y las condiciones climáticas extremas o de temperatura pueden dañar la batería. 5. Si tu cerradura ha muerto o no se abrirá, es posible que necesites usar un banco de energía para cargar la batería.
Kevin D.
Comentado en Canadá el 8 de marzo de 2025
I’m writing this to pass on my experiences with this lock (I have 2 and buying 2 more) after reading other reviews. The fingerprint sensor does NOT work if there is water/moisture between your finger and the sensor. Also if your fingers have been exposed to water/moisture/hand lotion, your skin moves/changes/softens altering your fingerprint for a brief period ( time will vary from person to person for a few different reasons) until the skin has a chance to return to “normal “ as it was when you first setup the fingerprint(s) If you have damaged the skin on your finger and it left a scar/crease/fold it is likely to not recognize the finger immediately and more attempts with shifting your finger slightly may be required, and worse case scenario it won’t open at all. Always set up more than one fingerprint. It’s just common sense. Make sure your fingers are clean and dry , free from natural body oils, dust, pet hair, through static clinging, tape/glue residue , just to name a few contaminants. The battery life has never been a problem so far and I use one daily opening it 10x/day. You can also open the lock with your cellphone as a backup with the app downloaded to your phone. It works very well.I hope this helps for anyone who may be experiencing some difficulty when trying to open the lock. I have a different brand of fingerprint lock that works well but the size is smaller and I prefer and recommend this lock. Defects happen and new technology needs time to iron out any unforeseen issues by manufacturer so stay calm and chill when $h!+ happens. Solving the problem is much easier when you’re not upset or in a panic. I know. lol
Joanne Holmquist
Comentado en los Estados Unidos el 10 de marzo de 2025
I love this lock and their customer service and responsiveness is TOP NOTCH! I purchased this fingerprint lock a year ago for work. It was easy to download the app and set up and works so well for me. I don't have to fumble with a combination and can quickly access my belongings without a hassle. At some point, I misplaced the charging cord and could not seem to get a charge using the compatible cords I had at home. **I HAVE HAD THIS LOCK FOR ONE YEAR** Not only did it still have a charge (8%) after consistent use, but when I contacted customer service one year after purchase, they gladly sent me a new charging cord free of charge. They remained in contact with me via email until my cord was received and my lock was functional again. Excellent product. Excellent customer service.
Miguel
Comentado en México el 26 de mayo de 2023
Funciona muy bien pero la verdad no se siente muy seguro, creo que se podria abrir facilmente
ajumax
Comentado en Australia el 4 de diciembre de 2023
It’s working great even after 3 months. Fingerprint may not work if the finger is wet.
MD ROFIKUL ISLAM BISWAS
Comentado en India el 27 de enero de 2023
Go for it
Luckaz
Comentado en Brasil el 22 de septiembre de 2022
Muito mais qualidade do que eu pensava e Praticidade.
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