We got this for my MIL for Christmas and she couldn’t be happier. There was a very small learning curve for her—she didn’t know how to get to the water reservoir until my husband figured it out. The instructions, I’m sure, explain it quite well but she apparently didn’t think of the obvious first step: when in doubt, read the manual.Once she got the water in and fired it up, her day was ready to begin. She said it makes a fantastic tasting cup of hot, fresh coffee with no mess and it’s very easy to use, with no pot to wash. It’s well made and I expect it to last her for years.

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Update. Contacted the company and they said that part is under warranty so I will get another one.I'm thankful for their quick response and willingness to help.I'm still a bit anxious because the last one we had was working great for many years and I think the newer ones probably have cheaper parts and are more flimsy. It's definitely lighter than the old one.But I am just glad to be able to get a replacement part so quickly.Original review:Works well, so far. But the basket handle broke, snapped in half already and we have only had it for a few months. Simply by dumping the grinds and used filter in the trash. And just daily use making coffee. So be gentle with it.Purchased in November but didn't start using it until Dec. For Christmas.Everything else seems to be okay so far. The last one we had lasted 10 years almost. Other parts eventually were broken but it was still able to be used, but barely. But this part is a cheaper plastic than the original one.But our first one worked great for 6 years straight. Then limped along for the rest of its life.If we're already having broken parts after 3 months I don't have much faith that the rest of it will last much longer. Well it definitely won't last as long as the last one.Luckily we saved the old basket and we took the handle off that one but it doesn't match up. So we have to be careful when pulling the basket out. We can probably order another whole basket. But I am hoping that they might want to send me one. Because although I didn't purchase a warranty, 3 months for a part to break kinda stinks. Much more flimsy than the last one which was the exact same model.But it is a great coffee maker and easy to use.You can set it to brew at a time you want.It's not heavy or awkward and it fits well anywhere in the kitchen.The best thing is that it keeps the coffee warm and has a spout where you push a bar in to dispense it as opposed to having to pour. Which is great for people who have mobility issues.The company literally replied within a day and solved my problem with the broken part and has already sent me a new basket.

Excelente, fácil preparación, no hay riesgo que se rompa la jarra, servir el café es de lo más fácil.

Siempre atención de primera, aunque en este caso (primera vez para mi), la cafetera tenía un defecto, pero también supongo que eso es posible que pueda pasar a cualquiera! La acabo de regresar y esperando la devolución $$$

Excelente cafetera me gustó mucho y muy fácil de usar

Me gustaba la idea de eliminar el tazon de cristal pero este “armatoste”tienes que desarmarlos en tres piezas, para poderle ingresar el agua, demasido complicado para los momentos donde eres mas vulnerable y torpe que es en las mañanas recien levantado.

Acabamos de "jubilar" un brewstation que estuvo con nosotros por más de 30 años (estimo). Y compramos este nuevo y excelente producto, pero debimos comprar el del depósito de agua adjunto, que es el modelo que teníamos más fácil de usar.

La AMO!!!

Facil de usar y limpiar

We've had this BrewStation (48464) for a short amount of time, but we love it. In fact, I drink way more coffee now because of this maker.We had a Mr. Coffee that performed well for a lot longer than I expected. My wife drinks coffee daily and makes it when she wants it, and on the days I would have some, I'd usually find that when I finally got around to pouring a cup (30-45 minutes after the brew) it was burnt and had to be dumped. On the occasions it was still drinkable, the coffee would be lukewarm minutes after I poured my cup. She discovered recently that the coating on the warming plate was peeling and exposing rusted metal beneath, so it seemed time to find a replacement.Now the coffee is just right whenever I want it. It tastes better, it stays hot a lot longer, and it never burns. The maker is all-around more convenient and nicer to look at than the traditional carafe style.My take on some review complaints I read:• "Takes too long to brew": No. I've waited longer for a Starbucks barista to finish up.• "Not hot enough": The coffee is brewed hot, and if you wait a little after it's finished, it gets piping hot.• "Drip tray isn't removable": Yes, it is. It's taped to the main unit from underneath for shipping. Unfortunately, it doesn't clip into the main unit, so if you push the main unit away, the drop tray stays put.• "Can't see the pour": This is certainly valid for travel mugs. If you remove the drip tray, there's a tad under 7.5" of clearance for a mug to stand upright; otherwise, it'll have to be tilted. Some other units have a light, but that wouldn't help with a tilted travel mug anyway since the lip would block your view. If it's too dark when you're filling a regular cup, consider turning on the kitchen light.• "Unit slides when pressing cup against dispenser bar": Eh. The rubber stoppers on the bottom do a pretty good job keeping it in place, and you don't have to put 50 pounds of pressure to dispense the coffee. Maybe when it's almost empty it might slide a tad, but I have no complaints.• "Coffee is not strong enough/bad taste/etc": We use one tablespoon to every two cups and our coffee tastes great every time. We use the 2-hour heat setting and it never burns.• "Water/coffee grounds everywhere": There's a gray water marker inside the unit, and the bottom of each number is the fill line for that many cups. We use two filters every brew, and never have a mess.• "Can't use styrofoam cups": Weird, but correct. Who uses these at home? Dispense the coffee into a regular cup, and then pour into styrofoam. Solved.• "Reheating": If leftover coffee in the unit is cold, it will take a while for it to reheat. You might prefer to nuke it.Obviously there can be faulty units, and I'll update if things go south, but a lot of the complaints I read seem to come from those who aren't doing things correctly. I highly recommend this product.

Es genial no tener que preocuparse por quebrar las tazas de cristal que normalmente vienen con las cafeteras, tiene buen tamaño y buen peso, me pareció elegante y así mismo fácil de usar. Ciertamente no es tan sencillo el limpiar el tanque donde se almacena el café, pero a final de cuentas, el no tener que lidiar con cristales hace que olvide esta parte.

FULL DISCLOSURE: We paid the full listed price and received no discounts.I purchased this "older" model (48464) as a factory re-certified coffee maker for $29, about $10 cheaper than a new item from Amazon Prime. The note included with the machine stated it was re-certified in the USA by local folks at the facility in North Carolina. I ordered it on a Sunday and it arrived the following Tuesday. Pretty darn good for a non-Prime order! It came in the original (but new) box showing correctly what's inside. A label on the outside indicated it was rebuilt in August 2016. The coffee maker showed zero signs of previous use and i would not have been able to tell it from a new product.The is our second Brew Master. The one it replaced is 5+ years old and tired. It pretty much got used every day for 2-4 brewings but the dispense rate got slow and no amount of cleaning would resolve this. Brewed coffee is rather oily and overtime can build up around the small parts of the dispensing mechanism. This can lead to a slow dispensing rate as well as a tendency to drip a bit after you remove your cup. Hamilton Beach recommends the usual vinegar and water mix to remove scale buildup that might occur in the pump and dispensing lines and they also recommend an overnite soak of hot water and 2 tablespoons of automatic dishwasher detergent. Whichever method you use, be sure to run at least 2 full brewing cycles using plain water. Also, if you have the time, run a plain water cycle through the machine after a week's use as a preventative measure.This model is obviously an improvement over our previous model. The LCD screen is much easier to see, it has brew https://www.amazon.com/Hamilton-Beach-48464-Capacity-Brewstation/dp/B001K66LPQ/ref=sr_1_13?s=home-garden&ie=UTF8&qid=1544104775&sr=1-13&keywords=hamilton+beach+coffee+makersettings that actually work---if you like a stronger brew you can select "BOLD" and it slows down the rate at which hot water is poured into the brewing basket. It has a timer to shut off the heating element. There is also a 1-4 cup setting that slows down the rate but not quite as much as the BOLD setting. If you're an iced coffee lover (we are), you can actually make a pot of ice cold coffee. Basically, you double the amount of coffee, select the ICED brew, and fill the empty dispensing tank with ice cubes. Then just brew up a pot of iced coffee! Easy Peasy.The brewing basket has many brewing holes unlike our old model which has just one hole for the coffee to drip through. This model also has an automatic shut off gizmo which stops the flow of hot water if you lift the lid during the brewing cycle, like you might do to add some more coffee. The old model did not have this feature. This machine is the 12 cup version while our old machine was a 10 cup model. We found that if you brewed 10 cups in the old one, it made a mess with splashed coffee grounds. Brewing 10 cups in this one did not make a mess. We have not tried to brew 12 cups.Perhaps it is because this is the taller 12 cup model, but you can dispense coffee into one of those tall travel cups. Our old 10 cupper did not have the clearance to do this.Lastly, all Hamilton Beach Brew Master machines do in fact keep the coffee hot for a longer period of time without imparting that burnt taste.This is a great machine with a proven track record for reliability. It's inexpensive and highly recommended for all coffee lovers.The only nit to pick is this is not truly a one hand dispensing operation. Once you get the available coffee down to 4 cups or so, you'll need to use your other hand to stop the machine from sliding when you push your cup against the dispensing button. The sleeker your counter top is, the greater the tendency to slide, A non-issue.[UPDATE 12-18]After almost 3 years of daily use, the heating element died. This means there is no heat to keep the brewed coffee warm resulting in trips to the microwave (several reviewers have complained that it doesn't keep the coffee hot even when the heating element is working.) Personally, I don't care for microwave re-heated coffee so this Brew Station is kaput. I also noted shortly after receiving it back in 2016 that the tank which holds the brewed coffee was a little wobbly when in place. Also, it developed a drip after using the push bar to dispense a cup of coffee----fortunately, the drips drop into an easily removed base which is simply rinsed out.So, all things considered would I buy this again? Yes I would and I did. This time, however, I ponied up a couple bucks for the 3 yr replacement plan.