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Comentado en los Estados Unidos el 4 de octubre de 2023
I purchased this soundboard in April 2023 for my online ministry. Since this was a new experience for all involved, it took time and a learning curve to get all the pieces together to stream our services. We were ready to go live and used the soundboard for our first live stream on July 9, 2023. It worked well until August 20, 2023 at which time the main fader no longer controlled the volume. Just touching the fader button without sliding it, caused the in-house volume to spike to an unbearable screech. We were unable to control the in-house volume at all, having to keep in-house sound off altogether.I contacted Amazon as this product is still under warranty. They advised that the return window was closed and I was to contact PreSonus. I have attempted to contact PreSonus both telephonically and by email through their website using the details that Amazon provided me with. PreSonus never responded to my email and did not answer their phone – only leaving me to listen to information about their products on the phone line.I returned to Amazon advising them that I could not get any response from PreSonus, but they have stuck by their stand that the return window is closed and I have to contact the manufacturer. They have made no move to help me in this regard.This has been a disappointing experience to say the least. One would not expect a $700 soundboard to work for only a month. Neither would I have expected that customer service would be so poor from PreSonus or that Amazon would support such a seller on their platform.Buyers, please sort the reviews by date order rather than the default "Top Reviews" order. I wish I had done this before purchasing this soundboard.
Hogart Alcay
Comentado en México el 19 de agosto de 2022
Excelente, nuevo, reluciente y sin quejas uwu
Gilles Valiquette
Comentado en Canadá el 16 de agosto de 2021
Amazon offered an open box discount on Presonus StudioLive AR16c. Having been quite satisfied with Presonus's HP 60 and Faderport 16 in the recent past, I went for the AR16c instead of Mackie, Zoom and Behringer options.Receiving the item 8 days later, I find out the included software (Studio One v5 Artist and Capture) have already been registered and the rack-mount accessories are missing. With Amazon's assistance (and waiting an hour on a long distance call - my call is important to them (!)), Presonus Technical Support reset the registration but I'm still waiting for the missing accessories.The mixer itself is fine. The preamps sound good and the extra headroom is noticeable. The easy SD 2-track recording and the USB multitrack computer recording via Capture are the features of value here. There's also what the manual labels a 'Super Channel' enabling connections via RCA, 1/8" TRS and Bluetooth. The 16 preset FXs are nothing to brag about though and quite a number of them are useless. Reverb only with some control parameters would have been more useful in my mind. EQ does the trick but the absence of any channel compressor is the real disappointment here. It is possible to insert outboard effects on the two first channels only but it's kind of a drag to have to do it that way and defeats the all-included approach of the StudioLive mixer. An added plus is the inclusion of Studio One v5 Artist which is attracting a lot of positive comments these days.On the surface, the fact of having two AUX SENDs seems to be an added bonus for this range of mixers but note that both of them are mono, meaning that you need to use both is you want a single stereo monitor mix, for example. It would have been nice if when pushed, like the FX selection knob, each of these AUX SENDs pots could switch from mono to stereo.I feel overall this is another excellent device from Presonus as it does most of what you'd expect from a mixer but it just misses the mark at being the perfect tool.ADDENDUM: I am happy to report that Amazon.ca credited my account as compensation for the missing accessories. Client satisfied. Case closed.
Carlos Franco
Comentado en México el 4 de junio de 2021
Esta bastante bien y llego en excelentes condiciones
Customer
Comentado en Canadá el 4 de marzo de 2021
article correspond en tout points à mes attentes très conviviale a faire fonctionner et super qualité
Johnny Appleseed
Comentado en Canadá el 3 de septiembre de 2021
Simple to use - great sensitive controls - amazing mic pre-amp (can't believe included)Blue tooth * indispensableHighly recommend ease of use and $ for great quality construction* Time will be the test...
Ángel
Comentado en México el 23 de diciembre de 2020
Que mala onda, deberían de avisar que los programas Magic y los otros, no vienen en discos para cargar. Por ahora no tengo una buena computadora y no puedo acceder a esos programas. No si podré al menos podré descargarlos en un Disco Duro externo, porque mi compu solo tiene 1 GB de RAM y 70 de DD
XcodeWarrior1970
Comentado en los Estados Unidos el 7 de noviembre de 2020
I had been making music in garage punk bands since the early 90s, but was never able to figure out how or get the tools to record multitrack audio for mastering. That was until I bought a StudioLive AR16c 18-channel mixer.With this sweet digital/analog hybrid mixer, I can record and edit in Studio One and master music. Indeed, with the StudioLive AR16c, I literally have no more excuses to not make music.
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