Cats are not using it at allWaste of money really

I was researching a refrigerated we food automatic feeder last month. I was getting a new cat and this product was only out for a week or so. I didn't buy one as all I could find was the ice pack ones and this but this item had mixed reviews. Everyone said the product was good but the app was lacking so I held off. A week ago I got my cat and again found myself on amazon looking for a solution for when I am out of the house overnight. I have family that can stop in but I really wanted to make sure my cat got fresh wet food everyday even if they were stuck and this does that for up to 3 feedings. He gets we food once a day so this would cover us for 3 days. I use it along with the Petlibro Air feeder for dry food.There is a 30. minute preparation time to get it to temperature that is more appealing to eat. This product keeps the food fresh and when it is time to serve it is just chilled, not cold. My cat doesn't seem to mind and in fact, seems to prefer how this food is served to warm wet food. It has opened every time on schedule and the food was at the right temp.The app was updated 2 days before I purchased mine so I can only speak to the recent app release. It is easy to program but one thing I noticed is the feature to label a meal wasn't clear at first. For me, the compartment that I put to be served first was not as when it activated at feeding time it rotated the tray but the app didn't reflect that. After the first time and realizing it I can adjust how I label food in the app, I figured it out quickly. It matters because I'm trying to figure out what food my cat likes. Each compartment had a different flavor that looks similar. It's hard to tell just looking at what is left over in the tray which flavor it is. Keeping track of which compartment was fed first was easy to figure out after the first day.The recent update allows for a feeding time of up to 4 hours. This is nice because it took him a little while to figure out that it wasn't available all day and now he eats it all within 2 hours so I've adjusted how long it stays open. It also has a sensor to show you on the app how many times your cat went to the feeder and for how long. that gave me an idea of when he was eating the bulk of the food so I could adjust when to set it to close to train him to eat it earlier in the feeding schedule. Even if you leave it for 4 hours, I have felt the food and it is still cool so I feel ok about it being open that long.One thing the app doesn't have for me but is supposed to is a feed now option. It is supposed to let you open it at any time, even during the 30 min preparation prior to feeding time. It takes 30 min to adjust to feeding temp but it would be nice to open it at anytime. As it stands, I have to schedule a feed 30 min from that moment if I need to feed him off schedule, not a deal breaker but hopefully with the next update that will show up for me.I took away one star simply for the app quirks but as far as reliability and function this product delivers. Definitely worth the investment for the convenience of keeping my cat on schedule.Update:I've had this for one year now. The app no longer has issues and it works reliably even when the power goes out. Also, you can now open it anytime with the app update. Could not be happier with this product. Added back the one star for improvements.

Now my baby can have a better eating routine!Simple to use!Constant update and improvement in app.Fuss free.Highly recommend it!

This works really well. I’m very happy with what I got. I’m away from home a lot so this is so convenient to make sure my cat gets her wet food fresh.